1.CHEQUES/CASH DEPOSIT, EFT, STANDING ORDER, (by employer or self) Bankers draft, direct transfer/standing order/EFT or CASH DEPOSIT to Helb collection A/C in any of the following banks:
BANK ACCOUNT NUMBER BRANCH ELECTRONIC FUNDS TRANSFER (EFT) Citibank 300 040 012 Nairobi SWIFT CODE : CITIKENA Co-operative Bank 011- 290 612 228 00 University-way SWIFT CODE : KCOOKENA Barclays bank 501 8216 Barclays Plaza SWIFT CODE : BARCKENX Kenya Commercial Bank 1103 266 314 University-way SWIFT CODE : KCBLKENX Standard chartered Bank 010 801 826 4700 Koinange street SWIFT CODE : SCBLKENX Equity bank 055 029 357 3408 NHIF SWIFT CODE : EQBLKENA
2.MOBILE PHONE MONEY TRANSFER (M-PESA)
To make repayment using M-PESA, please enter HELB business number as 200800 and your NATIONAL ID number as your account number.
You will instantly receive confirmation via SMS.o N/B: See guidelines on the reverse page.
PESAPOINT AND EQUITY BANK ATMs
To repay your HELB loan through ATM, ensure that you include your NATIONAL ID number as your account reference number.o N/B: See guidelines on the reverse page.
4.CREDIT CARD or ATM (Debit) Card
One may also give authority to HELB to make monthly debits or lump-sum payments directly from his/her bank account or Credit card.This is done by signing the CREDIT CARD AUTHORIZATION FORM (CCA)
and then forwarding the same to HELB.
VISA branded credit cards or debit (ATM) cards can also be swiped at HELB offices
Please quote your national ID number in all your payments and enquiries;
Payments have to be made by 15th of the following month (for employers);
Payments (cheques, deposit/advice slips) delivered at HELB cash office must be
attached with remittance form;
For payments made directly to HELB bank accounts, the remittance form must be
e-mailed to HELB (e-mail: firstname.lastname@example.org )
The remittance form is available in the HELB website www.helb.co.ke . HELB LOAN RECOVERY DEPARTMENT 13th Floor, Anniversary Towers, University Way,
On the M-pesa menu: o Select pay bill option o Enter HELB business number as 200800 o Enter your National ID number as your account number o Enter amount you want to pay o Enter your secret PIN number o Confirm transaction and send o Wait for SMS confirmation. Using Equity bank ATM:
On the ATM menu: o Insert ATM card
o Key in your secret PIN number o o o Enter National ID number when prompted o Enter amount o You will get a slip indicating the ID and amount entered.
Using PesaPoint ATM:
On the ATM menu: o Insert ATM card in the card slot o Remove ATM card from the slot o Select language o Key in your secret PIN number o o Key in the code shown for HELB option (i.e.5006) o Key in your HELB account number (i.e.
National ID number) and confirm o Key in your mobile no.(this will allow HELB to contact you if required) o Key in the product you wish to pay for o Enter the amount you wish to pay for your loan N/B - you must have sufficient funds in your account to facilitate this payment o The ATM will give you a receipt acknowledging payment for your HELB loan once the transaction is successfully allow up to three (3) days to update your loan account.Loan statements can be accessed from www.helb.co.ke or send an e-mail request quoting your national ID number to: email@example.com.
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